How does it work?
Agents (hosts) provide online advice before tourists arrive, providing information, introducing guests to their country, culture, tours, transfers, tips, advice and just a chat
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Live info Service order |
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Tourists want to find out more information that cannot be found on the internet or provided by a travel agent. | |
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Buy a tour
Professional help |
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| Travel agencies are interested in constantly increasing their customer base | ||||
User benefits:
A cool new tool for finding customers and increasing sales
- Flexible communication schedule
- Simple sales – tourist himself and purposefully finds the Agent
- Business development through service sales already “hot” audience
Opportunity track effectiveness work, audience satisfaction, etc
Replication possibilities
Replication of the service is not difficult to implement and moderately costly. However, the very need for such replication seems pointless – Community does not compete with the players in the online travel services market, but only complements and enhances their capabilities
Cоmmunity open for collaboration with any industry services, because in this way the functionality of both sides is enhanced : Community users are given the opportunity, for example, to book hotels via a friendly aggregator, and hotel aggregator users can contact the Agent of the planned hotel directly and have a live chat with him about their concerns.